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PRIVACY POLICIES

Effective Date: 4th day of November, 2025

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Company Details

 

Introduction

Sheng Tai International UK Ltd (“we”, “us”, “our”) is committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. This Privacy Notice explains how we collect, use, share, and protect personal information from our clients, investors, employees, suppliers, and website visitors (“you”).

 

By using our website, submitting information to us, or engaging in our services, you consent to the practices described in this Privacy Notice.

 

Personal Data We Collect

We collect personal data directly from you or automatically through our website. This includes, but is not limited to:

  • Name

  • Contact information: email, phone number

  • Investment preferences, property interests

  • Cookies, tracking, and analytics data

 

How We Collect Your Data

  • Directly from you via website forms

  • Automated tracking on our website using cookies and analytics tools

 

Purpose of Processing and Lawful Basis

We process personal data for the following purposes under the lawful bases defined by the UK GDPR:


We collect and use personal data to respond to property inquiries, arrange viewings, and manage purchases, which we process under the lawful basis of performance of a contract.


For sending promotional or marketing emails, we rely on your consent, which you may withdraw at any time.


For our internal communication, administrative tasks, and record-keeping, we rely on legitimate interest, ensuring that processing is proportionate and necessary for our business operations.


We may also use website analytics tools to understand and improve user experience, which are processed under our legitimate interest in maintaining and optimising our website.​​​​​​​​​​​​​​

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Who We Share Your Data With

We may share your personal data with:

  • Malaysia Headquarters: Sheng Tai International Sdn Bhd, 103, Block A, Phileo Damansara II, No.15, Jalan PJU 16/11, 46350 Petaling Jaya, Selangor, Malaysia

  • Cloud & Software Providers: Microsoft 365 (Outlook, OneDrive, Teams)

  • Accountants, auditors, legal advisors, or regulators as required by law

 

All third-party processors have appropriate agreements (DPA / terms) in place to ensure GDPR compliance.

 

International Transfers

Your personal data may be transferred from the UK to Malaysia Headquarters for business operations, property purchases and internal communication.

 

We implement safeguards, including:

  • International Data Transfer Agreements (IDTAs)

  • Restricted access and encrypted communications

  • Microsoft 365 security features (password protection, MFA where enabled)

 

Retention Periods

We retain personal data only as long as necessary for its purpose:

  • Marketing inquiries: Until consent withdrawn or after 5 years of inactivity

  • Website logs/analytics: Up to 25 months or per cookie policy

 

Data is securely deleted, anonymised, or shredded at the end of the retention period.

 

Your Rights under UK GDPR

You have the right to:

  • Access your personal data (Subject Access Request)

  • Correct inaccurate data

  • Request deletion or restriction of processing

  • Object to processing for marketing purposes

  • Data portability (receive your data in a structured, machine-readable format)

  • Withdraw consent at any time (for marketing)

  • Lodge a complaint with the ICO: https://ico.org.uk

 

To exercise your rights, contact: info@shengtaiinternational.co.uk

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Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyse site usage, and provide relevant advertising.

 

Types of Cookies We Use:

  • Strictly Necessary Cookies – Required for the website to function properly, e.g., session or login cookies.

  • Marketing/Advertising Cookies – Track activity to show relevant ads.


Some cookies are placed by third parties, such as Google Analytics, Facebook / Meta Ads, or Wix Analytics.


Non-essential cookies (analytics and marketing) are placed only with your explicit consent when you first visit the website. You can manage your preferences or withdraw consent at any time via the cookie banner or your browser settings.


You can choose to refuse or delete cookies using your browser settings. Please note that refusing certain cookies may limit some functionalities of the website.

 

Security Measures

We take appropriate technical and organisational measures to protect personal data:

  • Multi-Factor Authentication (MFA) for Microsoft 365 accounts (where enabled)

  • Encrypted email and file storage (OneDrive, Teams)

  • Limited access to authorised staff only

  • Staff training on GDPR and data protection principles

  • Regular review of security measures and systems

 

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. The latest version will be posted on our website with the effective date.

 

Material changes will be notified via email or a prominent notice on our website.

 

Contact Information

For questions about this Privacy Notice or to exercise your rights, contact:

 

Email: info@shengtaiinternational.co.uk
Phone: +44 7823 514117
Address: 56 Princess Street, Manchester M1 6HS, United Kingdom

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